AccuroAI ("AccuroAI", "we", "us", "our") provides an enterprise AI security and governance platform. This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and the rights you have over it.
It applies to visitors of accuroai.co and its subdomains (the "Website"), to people who download our resources, use our free tools and assessments, subscribe to our communications, or contact us, and to business contacts at our customers, prospects, and partners ("Business Engagements").
By using the Website you consent to the practices described in this policy. If you do not agree with it, please do not use the Website. Where the law requires a different or additional basis than consent, we rely on the lawful grounds described in Section 5.
Content that our customers route through the AccuroAI platform (prompts, responses, tool calls, and related material) is processed on the customer’s behalf under a subscription agreement and data processing addendum — see Section 8.
We collect two kinds of information: personal information (information that identifies or can reasonably be linked to an individual) and non-personal information (aggregated or technical data that does not identify you). We collect personal information in three ways:
Where the GDPR, UK GDPR, or similar laws apply, we process personal information on at least one of the following bases:
We are a globally operated company with entities and service providers in the United States, the United Arab Emirates, and the European Economic Area. Personal information collected through the Website is stored primarily on infrastructure located in the United States and the EEA.
Where personal information is transferred out of the EEA, the UK, or Switzerland, we rely on appropriate safeguards, including the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum, together with supplementary technical and organisational measures.
When an enterprise customer deploys AccuroAI, the content their users and agents send through the platform — prompts, responses, tool calls, file context, and related metadata — is processed on the customer’s behalf and under the customer’s instructions, as set out in the subscription agreement and data processing addendum between us and the customer. For that content, the customer is the controller and AccuroAI is a processor.
If you are an employee or agent-user of an AccuroAI customer and have questions about how your organisation configures inspection, redaction, retention, or access, please contact your organisation’s administrator; their policies govern that processing. Our sub-processor list and security documentation are available on request and on our security page.
Depending on where you live, you may have the right to:
To exercise any of these rights, email privacy@accuroai.co with "DSR Request" in the subject line. We verify requests before acting on them and respond within the timelines required by applicable law. We will not discriminate against you for exercising your rights.
Residents of California and other U.S. states with comprehensive privacy laws have rights to know, access, correct, delete, and port personal information, and to opt out of "sales", "sharing", and certain targeted advertising.
In the preceding 12 months we have collected the categories of personal information described in Section 2 (identifiers, professional information, internet activity) for the purposes in Section 3, from the sources in Section 2, and disclosed them to the service-provider categories in Section 6. We do not sell or share personal information as those terms are defined under the CCPA/CPRA, and we do not use or disclose sensitive personal information for purposes requiring a right to limit. We honor opt-out preference signals such as Global Privacy Control for the browser you use them in.
We send marketing emails only about our own products, research, and events. Every marketing email includes an unsubscribe link that takes effect promptly; you can also opt out by emailing privacy@accuroai.co. Transactional messages — such as delivering a resource you requested or responding to your enquiry — are not affected by a marketing opt-out.
The Website and our services are intended for business users and are not directed at anyone under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal information, contact privacy@accuroai.co and we will delete it.
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorised access, alteration, disclosure, and destruction — including encryption in transit, access controls on a need-to-know basis, logging, and vendor security review. No method of transmission or storage is completely secure; if we become aware of a breach affecting your personal information, we will notify you and the relevant authorities as required by law. Details of our security program are at accuroai.co/security.
We retain personal information only as long as needed for the purposes described in this policy: for Business Engagements, for the life of the relationship and a reasonable period after; for marketing contacts, until you opt out or after a period of inactivity; for legal and accounting records, as required by law. When retention ends we delete or irreversibly de-identify the information. Retention of platform customer content is governed by the customer’s subscription agreement, not this policy.
If you apply to work with us, we process the information in your application — CV, contact details, links you share, and interview notes — to evaluate your candidacy and comply with employment law. We retain candidate information for a limited period after a process concludes, unless you ask us to delete it sooner or agree to be considered for future roles.
We may update this policy from time to time. The "Last updated" date above reflects the current version. For material changes we will provide prominent notice on the Website and, where appropriate, notify you by email. Your continued use of the Website after an update constitutes acceptance of the revised policy.
Privacy questions, requests, and complaints: privacy@accuroai.co (or hello@accuroai.co).
AccuroAI — 30 N Gould St, STE R, Sheridan, WY 82801, United States · LV 38 A, Hamriya Freezone Phase 2, Sharjah, United Arab Emirates.
We aim to respond to all privacy enquiries within a reasonable timeframe and within any period required by applicable law.