What breaks today at carriers.
Subscriber data in prompts
A care agent pastes a customer's account and billing history into a chatbot to summarize a complaint. Carriers have specific duties for customer proprietary network information under 47 U.S.C. section 222, and convenience is not an exception.
Agents next to live infrastructure
Engineers run coding agents and MCP servers on the same machines they use to manage the network. One injected instruction to delete files is an outage, not a chat.
A workforce spread thin
Call centers, retail stores and field teams each pick up new AI tools faster than policy can follow, often on personal accounts.
01
Keep subscriber data inside the carrier
Account numbers, email addresses, national ID numbers and card data are redacted in the prompt in real time, before it leaves the device, and the AI still answers. Care agents keep closing tickets with AI, and every event is logged.
- Subscriber identifiers and card data redacted inline, in 40+ languages
- Sensitive .docx, .xlsx, .pdf and image uploads stopped, with findings such as an account number on line 3
- OCR reads text inside screenshots of billing and account screens
- Every redaction and block logged with the employee and app
02
See and control AI agents in network operations
The endpoint agent inventories every AI agent and MCP server on each machine, with a 0 to 100 risk score per server and a scan of tool descriptions for hidden instructions. Policies block the servers, commands and actions you rule out, with an immediate alert.
- MCP servers scored 0 to 100, with capability tags and findings
- High-risk servers with no policy listed as risky and unprotected
- Destructive commands blocked by policy, with alerts to Slack or Microsoft Teams
- Kill switch and quarantine for a misbehaving agent or session
03
A record for regulators and the board
Discovery keeps a live inventory of every app employees open across call centers, stores and field teams, with a 0 to 100 risk score for each. Audit logs give compliance a record to draw on when CPNI or AI questions come in, and conversations are captured only when a policy is violated.
- High-risk apps that need review, filtered by department
- Immediate alerts by email, Slack or Microsoft Teams
- Administrator and employee audit logs, ready to export
- Evidence mapped to 8 frameworks
Also included.
- Secrets kept out of configs in prompts
- Passwords, tokens, API keys and connection strings, 60+ secret types in all, are caught when an engineer pastes a device config into an AI chat.
- Personal AI blocked, licensed AI open
- Personal AI logins are blocked across call centers, stores and field teams, while approved business accounts keep working.
- Policy changes under dual authorization
- A named approver signs off before a policy is created, edited or rolled back, and the live policy keeps running until then.
- Audit logs in your SIEM
- Administrator and employee audit logs stream to Splunk, Microsoft Sentinel, Google SecOps, IBM QRadar and Elastic, and users import from Okta, Microsoft Entra ID or Google Workspace.
Questions carriers ask first.
Does AccuroAI make us CPNI compliant?
No product does that on its own. CPNI duties under 47 U.S.C. section 222 and the FCC's rules apply to how your company uses and protects subscriber information. AccuroAI keeps subscriber data out of AI tools you have not approved, redacts it where AI is allowed, and keeps the logs your compliance team needs.
Which subscriber data does it catch?
Account numbers, email addresses, national ID numbers and card data are redacted inline, and files or screenshots containing sensitive data are stopped before upload to public AI, with text in images read by OCR. Bring your own CPNI fields to the scoping call so policies match your care workflows.
Will inline inspection slow down care agents?
No. Inspection runs on the device at under 38ms p99, and redaction keeps the AI working: the model answers on the cleaned text and never sees the raw value. Approved business accounts keep working as before.
Can it govern network automation agents, not just chatbots?
Yes. It maps which machines run which agents, MCP servers and IDEs, scores every MCP server from 0 to 100, and blocks destructive commands, risky servers or single agent actions by policy, with an immediate alert by email, Slack or Microsoft Teams. The kill switch stops a session at once.
Can AccuroAI send events to Splunk or Microsoft Sentinel?
Yes. Administrator and employee audit logs stream to Splunk, Microsoft Sentinel, Google SecOps, IBM QRadar and Elastic, and alerts export to Seceon by webhook. Users import from Okta, Microsoft Entra ID or Google Workspace, so each event carries the right name and department.
How fast can a carrier start?
Deploy through the MDM you already run, or without MDM for a pilot. There is no TLS interception and no proxy. A 72-hour pilot maps the AI already in use before any policy is enforced.
See it across care, stores and network ops.
A 72-hour pilot maps the AI tools, agents and MCP servers already in use before any policy is enforced. AccuroAI deploys through the MDM you already run, or without MDM for a pilot.
15 enterprises secured · 14M+ prompts inspected daily · Deployed in under 30 minutes · 72-hour pilot